Privacy Policy

Effective Date: August 12, 2025

RinglyPro.com is a service operated by Digit2ai LLC, a Florida limited liability company, doing business as “RinglyPro.com” (“we,” “our,” or “us”).

We are committed to protecting your privacy and ensuring full compliance with industry regulations, including Twilio RCS, A2P 10DLC, and applicable U.S. and international privacy laws.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, CRM services, AI-powered communication tools, and Rich Business Messaging (RCS) services.

1. Information We Collect

We collect the following categories of information:

a. Information You Provide

Account Information: Name, email, phone number, company name, job title, and password when you sign up.

CRM Data: Customer names, contact information, appointment details, and service records you upload or store in our CRM.

Opt-In Records: Consent date, time, IP address, and method of opt-in for receiving RCS/SMS/Email communications.

Support Communications: Emails, chats, and calls to our support team.

b. Information Collected Automatically

Website Analytics: IP address, device type, browser, pages visited, and session duration.

Messaging Metadata: Message delivery/read receipts, quick reply selections, interaction timestamps.

1. Device & Network Data: Mobile carrier, device operating system, and RCS capability.

Information from Third Parties

Data from referral partners

Integration platforms (e.g., Twilio, HubSpot, Zapier)

Publicly available business contact data

2. How We Use Your Information

Your information is used solely for:

Delivering our CRM and communication services.

Sending transactional and service-related messages (appointment confirmations, service updates, customer support replies).

Providing AI-powered RCS, SMS, and email messaging features.

Sending requested reports and account notifications.

Maintaining compliance with Twilio RCS, A2P 10DLC, and carrier regulations.

Responding to lawful requests from government or regulatory agencies.

3. RCS, SMS, and Email Messaging Policy

Consent: We do not send messages without documented opt-in.

STOP: Reply “STOP” to any message to unsubscribe immediately. You will receive a confirmation message.

HELP: Reply “HELP” for support, or email [email protected].

Frequency: Typically 0–4 messages per week, but may vary based on account activity.

Data Security: Opt-in/out records are securely stored for a minimum of 3 years for compliance purposes.

Prohibited Content: We do not send spam, marketing to non-consenting users, or prohibited categories defined by CTIA and carrier guidelines.

4. How We Share Your Information

We never sell your personal information.
We only share your data with:

Service Providers: Twilio, AWS, Google Cloud, and other necessary vendors.

Legal Authorities: When required by law, subpoena, or court order.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Retention

CRM and messaging data: Retained as long as your account is active or as required by law.

Opt-out records: Retained for at least 3 years.

You may request deletion of your account and all data by emailing [email protected].

6. Security Measures

We implement multiple safeguards:

TLS/SSL encryption for data in transit

AES-256 encryption for data at rest

Role-based access control for staff

Continuous monitoring for suspicious activity

Regular security audits

7. Your Rights

You may:

Access, correct, or delete your personal data

Withdraw consent for messaging at any time

Request a copy of your data
To exercise these rights, email [email protected].

8. International Users

If you access our services outside the U.S., you consent to the transfer of your information to the U.S. for processing in accordance with this Privacy Policy.

9. Children’s Privacy

Our services are not intended for anyone under 18 years of age. We do not knowingly collect data from minors.

10. Policy Updates

We may update this Privacy Policy periodically. Any significant changes will be announced on our website and sent to registered users via email.

11. Contact Information

Digit2ai LLC (DBA RinglyPro.com)
33600 Barberry Leaf Way
Wesley Chapel, FL 33543
Email: [email protected]
Phone: 656-600-1400
EIN: 33-4548410