📞 RinglyPro CRM Support

We're here to help you succeed with RinglyPro CRM. Get the support you need, when you need it.

Contact Our Support Team

Getting Started

New to RinglyPro?

Here are some resources to help you get started:

• Quick Start Guide: Set up your account in 5 minutes
• iOS App Tutorial: Download and configure the mobile app
• AI Voice Setup: Configure Rachel & Lina voice assistants
• Appointment Booking: Set up your calendar integration
• GoHighLevel Integration: Connect your CRM

Start Here

Frequently Asked Questions

❓ How do tokens work?

Tokens are used for AI features like voice assistants, content generation, and AI images. Each account starts with 100 free tokens. You can purchase more or subscribe to a monthly plan for automatic token allocation.

❓ Can I use RinglyPro on multiple devices?

Yes! Your account works on iOS, web browsers, and any device. All your data syncs automatically across devices.

❓ How do I set up the AI voice assistants?

Navigate to Settings → Inbound Lina → Configure your phone number, greeting message, and business hours. Rachel and Lina will automatically handle incoming calls based on your settings.

❓ Is my data secure?

Yes! We use end-to-end encryption, are HIPAA compliant, and follow industry best practices for data security. Your data is stored securely in the cloud with regular backups.

❓ Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time from Settings → Billing. You'll retain access until the end of your billing period.

Billing & Account

Subscription & Pricing Questions

For billing inquiries, subscription changes, or invoice requests:

• Email: [email protected]
• View your invoices: Settings → Billing in the app or web dashboard
• Update payment method: Settings → Billing → Payment Methods
• Cancel subscription: Settings → Billing → Manage Subscription

Technical Support

Reporting Bugs or Issues

If you encounter a bug or technical issue, please include:

• Your device type (iPhone model, iOS version)
• App version (found in Settings → About)
• Detailed description of the issue
• Steps to reproduce the problem
• Screenshots if applicable

Email this information to: [email protected]

System Status

Check the current status of RinglyPro services:

All Systems Operational ✓ ONLINE

• Web Platform: Operational
• iOS App: Operational
• AI Voice Assistants: Operational
• Appointment Booking: Operational
• Email Delivery: Operational

Feature Requests & Feedback

We love hearing from our users! If you have ideas for new features or improvements:

• Email: [email protected]
• Subject line: "Feature Request: [Your idea]"
• Include detailed description and use case

We review all feedback and prioritize features based on user demand.

Additional Resources

Emergency Support

For critical issues affecting your business:

• Email: [email protected]
• Subject: "URGENT: [Brief description]"
• We respond to urgent issues within 4 hours

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Still Need Help?

Our support team is standing by to assist you.

Email Support

RinglyPro CRM Support
Available Monday - Friday, 9 AM - 6 PM EST
Email: [email protected]
Website: https://ringlypro.com